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INTRODUCTORY QUESTIONNAIRE
1. Are you interested in food/alcohol safety programs, (ServSafe/T.I.P.S./RAMP/OSHA/Other)?
Yes
No
2. Are you looking forward to in-person, multi-session training for your dining room service staff ?
Yes
No
3. Is there a budget for this need?
Yes
No
4. What is the timeframe for choosing a solution?
Immediately
Within 1 month
Within 3 months
Within 6 months
Within 12 months
5. What is your "Season"?
April - November
December - May
Year-Round
Other
6. What is your role in choosing a solution?
Budget authority
Decision maker
Influencer
Not Applicable
7. Do you consider your training solutions as a(n):
Overhaul
Adjustment
Fine Tuning
8. Number of Front-of-House Employees:
0-20
20-40
More than 40
9. Your club's service Platform... (Check all that apply)
Service shifts
Breakfast
Lunch
Dinner
Late Night
Cuisine
Traditional
Modern American
Bistro
Grillroom
Farm-to-Table
Steakhouse
Comfort Food
Pub Grub
Cafe
Tasting Menu
Global/International
Regional
Authentic, e.g. Italian, Thai, Mexican, etc. (Specify):
Service style
Counter
Cafe
Fast-Casual
Casual
Upscale-Casual
Fine Dining
Buffet
Brunch
Banquet/Events/Weddings (non-Member)
Holiday/Annual/Special Events (Member)
Locker Room F&B
FOH Compensation
Non-Tipping
Tipping
Tipshare/Tipouts
Pooled Tips
Combination (Explain)
Other (Explain)
Additional venues
Terrace/Patio
Halfway House
Pavilion
Poolside
Cabanas
Cigar Room
Other (Explain)
10. New hire training structure/duration
1-3 Days
4-7 Days
8 Days or More
Designated Trainers
Rotational Staff Training
Train-the-Trainer Program
Manager Direct Training
Additional notes
Finish
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